1. Overview and controller
This policy explains how Tenvori handles personal data when you visit tenvori.com or contact us through the details on this website. Tenvori is the controller for that processing. You can contact us at contact@tenvori.com.
Individual Tenvori products may provide a separate privacy notice where their data use differs from this website.
2. Data we may process
- Messages you send: your email address, name if provided, message, and any information you choose to include.
- Technical records: limited server logs such as IP address, browser type, requested page, date and time, and security events, where generated by our hosting infrastructure.
- Privacy preference: your cookie-consent choice, stored locally in your browser.
Please do not send sensitive personal information unless it is necessary and we have asked you to provide it.
3. Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Reply to enquiries and take steps you request before a possible contract | Legitimate interests in communication, or steps before entering a contract |
| Operate, secure, troubleshoot, and prevent misuse of the website | Legitimate interests in providing a safe and reliable website |
| Use optional analytics storage or similar technologies | Your consent, where such tools are introduced and enabled |
| Meet applicable legal obligations | Compliance with a legal obligation |
4. Cookies and local storage
This website currently does not load analytics or advertising trackers. It uses necessary browser storage only to remember your privacy choice. Optional analytics remains off unless you allow it and an analytics service is introduced in the future.
| Storage | Purpose | Type | Duration |
|---|---|---|---|
tenvori_cookie_consent_v1 |
Remembers your consent choice | Necessary local storage | Until you clear site data or the consent version changes |
You can change or withdraw your choice at any time using . Withdrawal does not affect processing carried out before withdrawal.
5. Service providers and transfers
We may use service providers to host, secure, maintain, or communicate through the website. They may process only the data needed to provide their service and must protect it under appropriate contractual and security measures.
If personal data is transferred outside the European Economic Area, we use an applicable safeguard, such as an adequacy decision or approved standard contractual clauses, where required.
6. Retention
We keep personal data only for as long as needed for the purpose for which it was collected, including reasonable follow-up, security, dispute, accounting, and legal-obligation periods. Retention depends on the type of communication, whether a business relationship follows, and applicable law. We delete or anonymise data when it is no longer needed.
7. Your rights
Subject to applicable law, you may ask to access, correct, delete, restrict, or receive your personal data, or object to certain processing. Where processing relies on consent, you may withdraw that consent at any time.
Send requests to contact@tenvori.com. We may need to verify your identity before acting on a request. You may also complain to your local data protection authority. In Spain, this is the Spanish Data Protection Agency (AEPD).
8. Security
We use proportionate technical and organisational measures intended to protect personal data. No internet service can guarantee absolute security, so please use care when deciding what to send online.
9. Children
This company website is not directed to children and we do not knowingly collect children’s personal data through it. Product-specific notices may contain additional age information.
10. Changes and contact
We may update this policy when the website, our practices, or legal requirements change. We will publish the current version here and revise the date above. For privacy questions, contact contact@tenvori.com.